PacificHost Web Hosting Review

By

Cosmo

|

Sep 6 - 2014

PacificHost

Web Hosting Review

PacificHostis one of the smaller players in the web hosting industry although it has been around since 1999. It's current CEO, Thomas Perry bought PacificHost from its previous owners in 2009 and has since pursued a expansion program to turn it into a world-class web hosting provider.

From the outset, PacificHost has made numerous partnerships with third-party service providers to give its customers more value-added services on its plans than most of its larger competitors.


From malware protection and site security to enhanced website performance through the integration of content distribution networks (CDNs), PacificHost’s plans are more feature-rich than many comparable plans on the market today.


Shared Hosting Plans

PacificHost offers a comprehensive range of web hosting solutions to cater to every customer's need, from shared hosting to robust dedicated server hosting packages. In this review, we will focus mainly on PacificHost's shared hosting plans.


PacificHost's offers 2 types of shared hosting plans, itsstandard web hostingplans as well as a more powerfulBusiness Hostingrange.


The standard hosting range are further divided into 3 plans -Basic, Advanced & Ultra- packages which include the following standard features :

Web Hosting Plans Basic Advanced Ultra

36-month Term

Monthly fee

$2.49

$6.99

Free domain

$10.99

Free domain

24-month plan

Monthly fee

$2.99

$7.99

Free domain

$11.99

Free domain

12-month plan

Monthly fee

$4.99

$8.99

Free domain

$12.99

Free domain

6-month plan

Monthly fee

$5.99

$9.99

$13.99

3-Month plan

Monthly fee

X

$10.99

$14.99

1-Month plan

Monthly fee

X

$11.99

$15.99

Disk Space

Raid 10 Storage

Unlimited

Unlimited

Unlimited

Bandwidth

Unlimited

Unlimited

Unlimited

Domains Allowed

5

Unlimited

Unlimited

Dedicated IPs

$2.00

monthly

$2.00

monthly

Free SSL Certificate & Site Seal

X

X

99.9% Uptime Guarantee

45-Day Guarantee

Full refund if canceled within first 45 days of service.

cPanel Control Panel

Attracta SEO

SEO service that submits your sites to search engines & generate sitemaps.

CloudFlare CDN

Content distribution network that improves website loading times.

CodeGuard Integration

Automatic backups, monitors & undoes any changes made to website.

Domain & FTP Features

Plans Basic Advanced Ultra

FTP Accounts

25

250

Unlimited

MySQL Databases

25

250

Unlimited

Subdomains

Unlimited

Unlimited

Unlimited

Parked Domains

Unlimited

Unlimited

Unlimited

Shell Access Available

$5.00

monthly

$5.00

monthly

$5.00

monthly

Email Features

Plans Basic Advanced Ultra

Email Accounts

250

250

Unlimited

IMAP & SMTP Server

Auto Responders

Web Mail

SpamAssassin

Prevents spam by using a variety of network tests to identify spam signatures.

SpamExperts Filtering

Premium email security service with 99.98% filtering accuracy.

E-Commerce Features

Plans Basic Advanced Ultra

Private SSL Allowed

Shared SSL Enabled

X

Shopping Platforms

Includes popular platforms like osCommerce, Cube Cart & Magento.

Business Hosting Plans

PacificHost's Business Hosting plans are perfect for when a site has outgrown the resources and price value of standard shared hosting but do not yet require the performance of a VPS or dedicated server.


It has 3 plans -Premium Plus, Professional Plus & Enterprise Plus- with the following features :

Business Class Plans Premium Plus Professional Plus Enterprise Plus

12-Month Term

1 year plan

$22.95

monthly

$42.95

monthly

$62.95

monthly

6-Month Term

6 month plan

$23.95

monthly

$43.95

monthly

$63.95

monthly

Monthly Term

1 month plan

$24.95

monthly

$44.95

monthly

$64.95

monthly

CPU Allocation

10%

15%

20%

Domains

Unlimited

Unlimited

Unlimited

Disk Space

20 GB

40 GB

Unlimited

Bandwidth

200 GB

400 GB

Unlimited

Domains Allowed

Unlimited

Unlimited

Unlimited

Free Dedicated IP

X

Free Wildcard SSL

Free Domain Name

30-Day Money Back

Full refund if plan canceled within first 30 days of service.

Free Site Transfer

99.9% Uptime Guarantee

2 Hour Managed Hosting

2 hours of administration time monthly including simple text/css changes, code changes etc.

Attracta SEO

SEO service that submits your sites to search engines & generate sitemaps.

CloudFlare CDN

Content Distribution Network that improves website loading times.

Domain & FTP Features

Plans Premium Plus Advantage Plus Enterprise Plus

FTP Accounts

Unlimited

Unlimited

Unlimited

MySQL Databases

Unlimited

Unlimited

Unlimited

Subdomains

Unlimited

Unlimited

Unlimited

Addon & Parked Domains

Unlimited

Unlimited

Unlimited

Shell Access Available

Email Features

Plans Premium Plus Advantage Plus Enterprise Plus

Email Accounts

Unlimited

Unlimited

Unlimited

IMAP & SMTP Server

Auto Responders

Web Mail

Mail Forwarding

SpamAssassin

Provides anti-spam protection by using a wide variety of network tests to identify spam signatures.

E-Commerce Features

Plans Premium Plus Advantage Plus Enterprise Plus

Private SSL Allowed

Shared SSL Enabled

Shopping Platforms

Includes popular platforms like osCommerce, Cube Cart & Magento.

Automatic Renewal of Plans

In what is now considered a standard web hosting practice, PacificHost automatically renews its customer plans upon expiry of their initial registered hosting terms. This is stated in itsTerms of Servicereproduced below :


7.  Term

Periodic accounts (monthly, annual, biannual) are automatically renewed and are charged in the same manner that you have selected at the commencement of your account. Any Additional services are renewed for the same period as the corresponding hosting service.


So be sure to send PacficHost an email to inform them that you would like to disable this auto-renewal function.


Cancellation / Refund policy

PacificHost offers a45-day money back guaranteewith all of its shared hosting plans. If you cancel within the first 45 days of your account, you will be entitled a refund of all your hosting fees with the exception of the standard non-refundable fees.


Interestingly, under itsTerms of Service, the money back guarantee is only for 30 days :


1.7  30 Day Limited Money-Back Guarantee

1.7.1 PacificHost is proud to offer a 30 day guarantee period. Upon receipt by PacificHost of proper notice from you of the termination of your account within thirty (30) days of the creation of a new account or within thirty (30) days of the renewal of an existing account, PacificHost will refund all service fees for the new term. Terminations after this period are not eligible for refund.


Standard non-refundable fees are excluded from refunds including domain name registrations ($15.00 per domain name which a customer retains possession of after cancellation), setup fees, SSL Certificates and extra options and add-ons.


Uptime

PacificHost plans are backed by a99.9% uptime guaranteethat entitles a customer to a refund if an uptime lower than the 99.9% guaranteed is experienced. The different refund schemes for all of PacificHost's various plans are listed below :


  • Shared and Business Hosting

    1 month of credit to your account.

  • VPS / Hybrid Server Hosting

    Prorated credit for the amount of time that the VPS or Hybrid node was down for.

  • Dedicated Server Hosting

    5% of your monthly service for each 30 minutes of network downtime experience up to 100% of the monthly service fees for the dedicated servers affected.

Compensation-backed uptime guarantees are the current industry standard and one should question the reliability of any web host that doesn’t provide such guarantees. PacificHost has in place a solid uptime policy that even offers compensation for its dedicated server hosting.


Culture and management

From the frequent press releases on PacificHost’s website in relation to its partnerships with third-party value service provides, PacificHost plans are some of the most feature-rich on the market today.


Reflecting this focus on value-added partnerships, Thomas, the CEO of PacificHost explains :


Question: What separates PacificHost from the competitors?

Thomas: As I previously stated one thing that really makes us different are the strategic partnerships we have formed with a multitude of companies that allows us to offer a more unique and personalized service.


In other words our customers are getting more bang for their buck with all the extra features we have included with our service. In addition to that as we with any company we provide top notch support and service, but we don’t just say it, we mean it.


Plan Features & Add-Ons

PacificHost's shared hosting plans include the following features as well as other add-ons (that may come with additionally monthly charges). Click on the links below to find out more.

Green hosting

PacificHost does not presently have any observable green hosting initiatives. Hopefully, we will see some efforts on this in the near future.


Special Offers !

Use our exclusive promo coupon: hostbot to get20%off PacificHost's web hosting plans ! Check out PacificHost's latest promotions and couponshere.


Conclusion

PacificHostoffers many feature-rich plans which should cater to any customer needs. Its uptime guarantees are also generous and provides compensation even for its dedicated server packages. All these combine into plans that provide great value at reasonable prices.One downside is the present lack of green hosting initiatives.



In a

nutshell

* For web hosting company in general and not to specific plans.

Pros

1.

Uptime Guarantees

PacificHost offers refunds for all its plans for excess downtime experienced even for its dedicated server plans.

2.

Value for Money

PacificHost's plans are good value for money for the extensive features offered.

3.

Proguard Security Setup

All PacificHost's servers are secured and optimized with its Proguard Security Setup which improves the reliability, security and performance of each server.

Cons

1.

No Green Hosting

PacificHost does not have any green hosting initiatives.

PacificHost

Shared Hosting Plans



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