Hostmonster Web Hosting Review

By

Cosmo

|

Aug 30 - 2014

HostMonster

Web Hosting Review

HostMonsteris a relatively new web hosting company started in 2005 by Matt Eaton who is the founder of another very popular web host i.e. Bluehost.

Both Bluehost and HostMonster are therefore very similar in their offerings and even share the same data centers in Provo, Utah, with around 850 servers. HostMonster is one of the largest web hosting company in the world with over600,000 domainsunder management.


Both companies are also subsidiaries of Endurance International Group (EIG), the company founded by iPage’s founder, Thomas Gorny. EIG is the parent company of at least 30 other web hosts at the present time including Bluehost, HostGator and Just Host.


Shared Hosting Plans

HostMonster offers two shared hosting plans - itsstandard plan & Proplan. The Pro plan has 80% less accounts hosted per server thereby allowing the use of more resources (CPU usage, disk space and bandwidth) for each Pro account.


Both plans come with the following standard features :

Features Overview Standard Pro

Disk Space

Unlimited

Unlimited

Bandwidth

Unlimited

Unlimited

Free Domain Name

1 Year

For Life

Free Domain Privacy

X

Add-on Domains

Unlimited

Unlimited

Parked Domains

Unlimited

Unlimited

Subdomains

Unlimited

Unlimited

Dedicated IP

X

SSL Certificate

X

cPanel Control Panel

Hotlink Protection

Hotlinking is when other sites link to your images/ files & steal your bandwidth.

SimpleScripts 1-Click Installer

Easy 1-click installation of over 70 including WordPress, Joomla, Drupal & more.

SpamAssassin

Protects against spam by using a variety of network tests to identify spam signatures.

36-Month Term

3 year plan

$4.95

monthly

$15.99

monthly

24-Month Term

2 year plan

$5.95

monthly

$17.99

monthly

12-Month Term

1 year plan

$6.95

monthly

$19.99

monthly

Monthly Term

1 month plan

$11.99

monthly

$19.99

monthly

Email Features

Plans Standard Pro

POP3/ POP3 Secure Email Support

IMAP / Secure IMAP Email Support

Webmail Support

Forwarding Email Accounts

Email Autoresponders

E-Commerce Features

Plans Standard Pro

SSL Secure Server

Free Generated Certificate

Open PGP / PGP Encryption

Shopping Carts

Popular ecommerce platforms including oSCommerce, Agora, Zen & Cube Cart.

Site Tools

Plans Standard Pro

Website Builder

Free Weebly Drag & Drop Website Builder.

Blogs

WordPress, b2evolution, PixelPost & more

Forums

phpBB, Simple Machines, Gbook & more

Content Management

Drupal, Joomla!, Moodle & more

Photo Galleries

Gallery2, Coppermine, ZenPhoto & more

Poll, Survey & Counter Tools

Site Promotion

Plans Normal Pro

Search Engine Submission

Google AdWords Credits

$100

$100

Facebook Ad Credits

$50

$50

Twitter Ad Credits

$50

$50

Bung & Yahoo! Ad Credits

$50

$50

Extra Add-Ons

Plans Standard Pro

Dedicated IP

per IP

$3.33

monthly

$3.33

monthly

SSL Certificates

per certificate

$49.00

yearly

$49.00

yearly

Additional Domain Name

per domain name

$14.99

yearly

$14.99

yearly

Domain Privacy

per domain name

$10.99

yearly

$10.99

yearly

SpamExperts Mail Filtering

per domain name

$2.50

monthly

$2.50

monthly

SoloSEO

Provides SEO tools including site submission, rapid indexing, a DIY SEO program & analysis reports.

$14.99

yearly

$14.99

yearly

SiteBackup Pro

Automatically makes a daily backup copy of your site to protect you from data loss.

$1.67

monthly

$1.67

monthly

SiteLock

Scans & protects your site from malware & harmful threats; also blocks malicious traffic.

$1.67

monthly

$1.67

monthly

Do keep in mind that once your initial registered hosting term expires, the plan that you've subscribed for will automatically renew at the following regular rates. Automatic renewals are a standard practice of the web hosting industry but may sometimes catch beginners offguard. You can read more about this below in theautomatic renewalsection below.


Regular Rates Standard Pro

36 Month Term

3 year plan

$9.99

monthly

$24.99

monthly

24 Month Term

2 year plan

$8.99

monthly

$22.99

monthly

12 Month Term

1 year plan

$6.99

monthly

$19.99

monthly

Automatic Renewal of Plans

HostMonster like all other web hosting companies today is entitled under itsUser Agreementwith a customer to automatically upon expiry of initial term as a courtesy.


This is a standard web hosting industry practice but one that potential customers may be unaware of. HostMonster will send its customers a notification of this renewal a month before it will automatically renew their plans.


We have reproduced the relevant parts of HostMonster'sUser Agreementbelow :


4.   Automatic Renewal of Hosting Account

As a courtesy and not as an obligation (contractual or otherwise), fifteen (15) days prior to the expiration of Subscriber's Hosting Account or Domain(s) HostMonster will automatically renew Subscriber's Hosting Account by charging the applicable fee for the non-promotional rate to Subscriber's current method of payment on file.


6.   Notification of Automatic Renewals

Subscriber will be notified of pricing for EACH successive period (or renewal period) no later than thirty (30) days prior to the payment date of SUCH successive period (or renewal period) for all products and services with a successive or renewal period of twelve (12) months or greater. This notification will be sent to the contact email address on file for the Account.


To disable the automatic renewal of your account, simply notify HostMonster at least 15 days before the account expiration date by sending an email to [email protected].


Cancellation / Refund Policy

All HostMonster plans are backed by aanytime money back guaranteethat entitle subscribers to the following refund schemes upon cancellation of their accounts:


  • Cancellation within 30 days of registration :full refund.

  • Cancelling anytime after 30 days of registration :prorated refundfor the remainder of the current hosting term.

Keep in mind that standard nonrefundable fees apply like domain registration ( $14.99per domain name ), domain privacy and add-ons services. You can check out all of HostMonster's nonrefundable fees under clause 4 of itsUser Agreement.


Uptime

HostMonster does not provide an explicit uptime guarantee with its plans. Like Bluehost and Just Host, the only mention of an uptime statistic is in ahelpdesk articlein relation to a server uptime agreement stating:


We at HostMonster strive to offer the best in the industry for Network and Server uptime. Like all shared hosting companies from time to time, we experience downtime.


Server and Network uptime are dependent on a variety of issues, ranging from the activity by our clients, traffic to other sites, hardware failure, to issues like hard-drive failure and file corruption. Most issues are resolved in approximately 15 minutes.


However, on extreme issues, it may take more than 15 minutes to resolve. In these extremely rare circumstances, the server may require additional time to resolve the issue. This can take several hours and in very rare cases as much as a day to get your server back up and running.


In an interview, James Grierson, VP of Business Development at Bluehost and HostMonster provides some details about HostMonster’s uptime and servers:


Some of the things that matter most when it comes to web hosting is reliability and performance. How do you ensure the best uptime and speed to your customers?

James: Our resource protection tools make it so one slow website or one person who is trying to pummel the server with poorly written scripts cannot adversely affect the rest of the users on the system. What this means is a user hosting with us should never have slow site loading times. Our servers are also backed up with UPS power and generators to handle power outages. As for bandwidth redundancy we have over 20GB of bandwidth coming into our data centers via multiple providers. That way if there is ever an outage we can route the traffic through a different carrier.


Plan Features & Add-Ons

HostMonster offers a number of other value-added services in addition to its hosting plans including important backup tools, enhanced website security and others which we have listed below. Do note that some of these services may come with additional charges. Click on the links to find out more.

Culture and management

As HostMonster was until very recently run by Matt Eaton, the same CEO that runs Bluehost, we can expect the management and culture of HostMonster to be similar if not identical. However, there is some industry knowledge that HostMonster is perceived at a testing ground for Bluehost. Both web hosting companies are presently owned by Endurance International Group.


Green Hosting

HostMonster is not a household name when it comes to green hosting. As it essentially uses the same servers and data centers as Bluehost and Just Host, its green policies are one and the same.


HostMonster does not purchase Renewable Energy Certificates to offset the carbon footprint of their servers but instead uses other internal measures as explained by James Grierson, VP of Business Development at Bluehost/HostMonster :


While green web hosting can be viewed more as a marketing strategy than an ecological effort, why Bluehost and HostMonster haven’t got down this path yet?

James: Our owner believes that purchasing carbon credits to offset power consumption is not true to the spirit of going green. If you look into all of the “green” hosting platforms out there they are all purchasing credits. We believe in making real world changes to help reduce our consumption.


Our new resource protection software actually reduces our power consumption by 8-10% per server. That is a real difference in power consumption. We also pipe in cold outside air for 6 months of the year into our data centers which reduces the amount of power needed for cooling. During the winter months, we use the hot air returns from the servers to heat our building rather than use power and gas to heat our offices.


Special offers

HostMonster periodically offers discounts on its web hosting plans. Do check out ourHostMonster Promotionspage for the latest available promotions.


Conclusion

HostMonsteris a decent web hosting choice that offers a good range of web hosting solutions at affordable prices and comes with a long money back guarantee.



In a

nutshell

* For web hosting company in general and not to specific plans.

Pros

1.

Affordable Plans

HostMonster offers a complete range of robust web hosting solutions at affordable prices.

2.

Long Refund Periods

HostMonster offers a anytime money back guarantee that entitled customers to a full refund upon cancellation within 30 days and a prorated refund after.

Cons

1.

No Uptime Guarantee

HostMonster does not offer any uptime guarantees or refunds for excessive downtime experienced.

Host Monster

Shared Hosting Plans



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WebHostingTrivia

Worldwide, the digital warehouses i.e data centers use about 30 billion watts of electricity, roughly equivalent to the output of 30 nuclear power plants.

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