GreenGeeks Web Hosting Review

By

Cosmo

|

Aug 27 - 2014

GreenGeeks

Web Hosting Review

GreenGeeksis an eco-friendly web hosting provider started by Trey Gardner in 2006. It claims to the world's number 1 green web host and is 300% wind-powered.

It is one of the few remaining independent web hosts today which has grown into a popular brand name in the industry. It is also an active participant and sponsor of the Drupal community having been featured as the official web host for theDrupal for Dummiesbook.


Shared Hosting Plans

GreenGeeks offers a full range of shared, VPS and dedicated hosting packages to cater to needs of any website.


For shared hosting solutions, GreenGeeks offers 3 EcoSite plans -Basic, Pro & Premiumplan which it brands as the world's #1 green hosting plans.

Features Overview EcoSite Basic EcoSite Pro EcoSite Premium

Disk Space

Unlimited

Unlimited

Unlimited

Bandwidth

Unlimited

Unlimited

Unlimited

Domains per Account

1

Unlimited

Unlimited

Subdomains

25

Unlimited

Unlimited

Parked Domains

5

Unlimited

Unlimited

MySQL Databases

Unlimited

Unlimited

Unlimited

Setup Fee

Free

Free

Free

99.9% Uptime Guarantee

Free Domain Name

cPanel Control Panel

Money-Back Guarantee

Full refund within first 30 days of cancellation.

30 Days

30 Days

30 Days

1-Month Term

Monthly plan

$9.95

monthly

$14.95

monthly

$24.95

monthly

12-Month Term

1 year plan

$6.36

monthly

$7.96

monthly

$15.96

monthly

24-Month Term

2 year plan

$5.56

monthly

$7.16

monthly

$15.16

monthly

36-Month Term

3 year plan

$3.96

monthly

$5.56

monthly

$13.56

monthly

* Do note the 1-month term (i.e. monthly plan) plan above will incur an additional nonrefundable $15.00 setup fee.

Site Performance Features

Email Features EcoSite Basic EcoSite Pro EcoSite Premium

CloudFlare CDN

Standard

Standard

Standard +

Accelerator

Built-in PHP Caching

SSD Storage Arrays

Optimized Web & Database Servers

1 Gbps Connection

Virus Checking

Site Protection

Email Features EcoSite Basic EcoSite Pro EcoSite Premium

Free Nightly Backups

Power / Hardware Redundancy

Account Isolation Technology

24/7 Proactive Servert Monitoring

Realtime Anti-Hack Monitoring

Backup Restore Service

By request

By request

Self-service

E-Commerce Features

E-commerce Features EcoSite Basic EcoSite Pro EcoSite Premium

Discount Merchant Acccount

Free SSL Certificate

X

X

Free Dedicated IP

X

X

Shopping Carts

Includes platforms like osCommerce, Agora, Cube & Zen carts.

Site Tools

Site Tools EcoSite Basic EcoSite Pro EcoSite Premium

Website Builders

RVSiteBuilder & drag-and-drop website builder.

Blogs

WordPress, b2evolution, PixelPost & more

Forums

phpBB, Simple Machines, Gbook & more

Content Management

Drupal, Joomla!, Moodle & more

Photo Galleries

Gallery2, Coppermine, ZenPhoto & more

Poll, Survey & Counter Tools

Site Promotion

Site Promotion EcoSite Basic EcoSite Pro EcoSite Premium

Search Engine Submission

Marketing Package

Customer Support

Customer Support EcoSite Basic EcoSite Pro EcoSite Premium

24/7 Customer Support

Phone, Email & Live Chat

Above & Beyond Support Approach

Priority Support

X

Do note that the GreenGeek's EcoSite plans will revert to the following regular rates upon renewal of a customer's plan :

Regular Pricing EcoSite Basic EcoSite Pro EcoSite Premium

12-Month Term

3 year plan

$7.95

Monthly

$9.95

Monthly

$19.95

Monthly

24-Month Term

2 year plan

$6.95

Monthly

$8.95

Monthly

$18.95

Monthly

36-Month Term

1 year plan

$4.95

Monthly

$6.95

Monthly

$16.95

Monthly

Automatic Renewal of Plans

Like all web hosts today, GreenGeeks will automatically renew its customers' plans under itsTerms of Serviceupon expiry of their initial registered hosting terms as a coutesy.


GreenGeeks will notify a client by email 15 days prior to the renewal of his or her account unless they fill out the provided cancellation form 5 business days before their account's renewal date.


Renewals

It is the customer's responsibility to ensure that GreenGeeks has a valid email address for which we can send out renewal notices to our clients. If GreenGeeks does not receive a cancellation request prior to the customer's renewal we will renew the clients' account 24 hours prior to the renewal date and we will apply the appropriate charges.


Accounts will be automatically renewed under the same time and fee structure as the plan that the client signed up for (unless plan changes were made or upgraded between the time when the client signed up & their renewal date).


This is a standard web hosting industry practice but one that potential customers may sometimes be unaware of.


Cancellation / Refund Policy

GreenGeeks plans come with a standard30-day money back guaranteethat entitle subscribers to a refund of all hosting fees in the event of a cancellation of their accounts. Standard non-refundable fees are excluded from this refund such as domain registration, setup and add-on fees.


Cancellation & Refunds :

Refunds are not available for customers after the 30 days of account activation. You may however cancel your account at any time in order to make sure that your account is not renewed.


Uptime

GreenGeeks offers a99.9% network uptime guaranteewith all its plans. GreenGeeks however does not offer any compensation if the stated uptime is not fulfilled.


Under GreenGeeksTerms of Service, it explains :


99.9% Service Level Agreement " SLA"

GreenGeeks offers its clients a 99.9% network uptime guarantee for customer satisfaction purposes and also to ensure that your business is running problem free. GreenGeeks will try to maintain maximum uptime. GreenGeeks is not responsible for any downtime caused by the client.


GreenGeeks has an extensive page on its site demonstratingthe waysin which they maintain a 99.9% server uptime.


Culture and management

Trey Gardner, GreenGeek's founder and current CEO, is the very public face of the company. On GreenGeek's website, Trey provides apersonal commitmentto his customers by continually investing in high end hardware, data systems, great support personnel and feature-rich web hosting applications complete with a photograph of him surfing circa 1983.


From our survey, Trey seems to focus expressly on two areas (1) green hosting (obviously!) and support for the content management communities including WordPress, Joomla and Drupal. In an interview :


Why should somebody choose your company over another host?

Trey: I believe we give a much more personalized service and great attention than some of the mega size web hosting companies which are out there today. There is a kind of consolidation in the web hosting industry.


Unlike some big web hosts who don't particularly care which you choose, they just want the volume, for us, obviously, we like stronger sales, but we also make sure that we can accommodate those new customers and accommodate that growth.


Instead of getting the service from a larger group with at least 20 brands, we are just one company looking out for our customers, we take much more personalized approach to be able to provide them good service.

Hostucan.com - 2013


Trey is of course talking about Endurance International Group (EIG) which owns a considerable number of large web hosts including iPage, Bluehost, Just Host and FatCow. It is refreshing to see an independent web host company providing customer service on par with the big boys and actually even outdoing all of them in terms of green hosting.


Although purchasing 300% of its energy consumption may seem like an unnecessary expense, Trey explains :


Trey: As far as our Green policy affecting our balance sheets – it does, it is an added expense that we are deciding to add to our balance sheet but we believe it is necessary and we're willing to take a little less per customer in order to better our industry and our environment.


Drupal Sponsor

GreenGeeks is an active sponsor of theDrupalcontent management system community. Since 2011, GreenGeeks has been an official sponsor of DrupalCon, a large conference of Drupal users and developers. It will also be sponsoring the2014 DrupalConin Austin this year.


GreenGeeks is also the official web host for theDrupal for Dummiesbook.


Plan Features & Add-ons

GreenGeeks offers a number of value-added services which we discuss below. Do note that they might included additional monthly charges. Check out the links below to find out more.

Green Hosting

GreenGeeks is the world's most eco-friendly web hosting company. ItsGreen Missionas stated on its website is :


Provide quality, dependable web hosting services at affordable rates with the best customer service in the business.

We live by very simple and important principle, which is, without customers we have no business. Our customer's satisfaction is the #1 focus for every team member of the company and I personally guarantee my attention for to every customer.



Promote every web site on the internet to be hosted by a web hosting company utilizing green energy

We hope that if you do not choose Green Geeks to host your web site, please choose some other certified green energy web host. When you do choose a green hosting company please promote that fact on your web site. We want your web site visitors to see that you support green energy.


GreenGeeks does this by purchasing an equivalent of 300% of its energy use of Renewable Energy Certificates (RECs) with theBonneville Environment Foundation (BEF), a non-profit organization of market-based solutions that work with businesses to balance their carbon, water and energy footprints.


In an interview withabout.com, Trey describes how GreenGeeks works with the BEF :


Your Website says your company is "300% Green Hosting", what does that mean? And how do you become 300% green?

Trey: The Bonneville Environmental Foundation estimates the amount of energy consumption based on known factors and allows us to purchase credits to have the energy consumed by our company put back into the grid having been produced by wind energy companies. Bonneville in turn pays the wind farms we pull energy from with the credits we have purchased.


We purchase three times the amount of credits needed so in effect we pull 1x from the grid and put back into the grid 3x of energy having been produced by wind farms, effectively making us 300% green.


Trey further explains his two goals for moving the web hosting industry into becoming greener :


Trey: I had two goals for moving the Web hosting industry into becoming greener. The first is that there are studies that show that the aggregate energy consumption of website servers will make the Web hosting industry as big of a polluter as the airline industry by the year 2020.


My second goal was a thought that if people saw more green websites or more sites hosted green that they would more often think about what they could do in their daily lives to become eco-friendly.


In many countries the Internet has become the dominant medium and if we could collectively shift people's paradigms through online green messaging on multiple individual websites then we could create a more substantial reaction to the environmental crisis we face from decades of negative impact.

Community Contributions

GreenGeeks has been involved in many community activities:


  • American Lung Association

    A sponsor of the American Lung Association in its Fight For Air Climb at the Aeon Center in downtown Los Angeles held on 24th April 2010 in celebration of the 40th Anniversary of their Earth Day Event.

  • Hosting for Haiti

    GreenGeeks donated $1 for every new customer to the relief efforts of the Red Cross in response of the 2010 earthquake in Haiti.

  • Europe Earth Day

    In recognition of the 45th anniversary of Earth Day in 2010, GreenGeeks partnered with CO2NeutralWebsite.com in pledging to reduce its carbon footprints by getting its visitors to purchase carbon allowances.

  • World Vision Pledges

    GreenGeeks has been a constant sponsor of World Vision, an organization which provides clean drinking water to impoverished people in Africa and Haiti. It has made many pledges to World Vision's causes throughout the years.

Special offers

GreenGeeks periodically offers discounts on its web hosting plans. Do check out ourGreenGeeks Promotionspage for the latest available promotions.


Conclusion

If you are concerned about the amount of energy consumption and wastage that comes with running data centers, you can do no better thanGreenGeeksand its eco-friendly hosting plans. GreenGeeks offers a comprehensive range of web hosting solutions that are fairly-priced with a committed CEO and customer support team.



In a

nutshell

* For web hosting company in general and not to specific plans.

Pros

1.

Most Eco-friendly Web Host

GreenGeeks purchases up to 300% of its energy consumption in renewable energy credits making it the most eco-friendly web hosting provider in the market today.

2.

Active community service

GreenGeeks is an active participant in community and social activities.

3.

Solid Plans at decent prices

GreenGeeks offers a good range of plans at decent prices.

Cons

1.

No Uptime Refund

GreenGeeks offers a 99.9% uptime guarantee but it does not offer refunds or credits for downtime experienced.

Green Geeks

EcoSite Plans



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WebHostingTrivia

Worldwide, the digital warehouses i.e data centers use about 30 billion watts of electricity, roughly equivalent to the output of 30 nuclear power plants.

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